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Keywords: Phasing of training CSF
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Journal Articles
European Journal of Training and Development (2012) 36 (6): 646–662.
Published: 31 August 2012
...‐active and re‐active interaction with the customer (Pan and Lee, 2003). Post‐implementation training End‐user training Knowledge workers ERPII Benefits realization Phasing of training CSF Information systems Training methods Training evaluation 1. strongly supported; 2...

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