..., 2001), which is relatively similar to the processes described by the concepts of information seeking and help seeking. Informal feedback seeking Quality of feedback Organizational hierarchy Feedback Employees behaviour The Netherlands H1. Employees will seek more frequent...

... culture that fosters learning from feedback is important. The quality of feedback providing competences is important. Originality/value – This paper gives in-depth insight into the relation between specific characteristics of feedback and the ILA. It also assesses to what ILA a specific feedback...

... of the feedback. The paper seeks to draw on the existing literature, to develop a conceptual framework that identifies important aspects associated with quality of feedback that the articles in this special issue uniquely address. Design/methodology/approach – This is a conceptual article that presents...