... on a small, context-specific sample and may not generalize broadly. Future research should use larger-scale, comparative and quantitative designs to extend understanding of remote work learning dynamics. Practical implications Organizations should design inclusive virtual environments, invest in hybrid...

... Competing interests: The authors declare that they have no competing interests. 09 09 2025 12 12 2025 02 04 2026 18 05 2026 26 05 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only SMEs Remote work Hybrid...

.... Design/methodology/approach A phenomenological approach was used, using interviews and a focus group, to uncover the lived experiences of remote frontline contact center employees and to gain insights into how leadership impacts their engagement in a remote work setting. Findings Employee engagement...

...Maral Khanjani; Sehoon Kim; Hamid Reza Yazdani; Mohammad Reza Sadeghi Purpose This study aims to synthesize how cultural and national determinants influence the adoption, effectiveness and equity of hybrid and remote work arrangements. Guided by Hofstede’s cultural dimensions and institutional...

...Sunyoung Park; Sanghamitra Chaudhuri; Karen R. Johnson Purpose The purpose of this conceptual paper is to explore the significance of new hire engagement in remote work settings and its impact on both younger and older employee age groups, while also proposing a conceptual framework to support new...

... for twofold reasons: 1) HRD professionals are usually not trained to manage remote workers, which also means that they probably lack the skills to take the most out of remote working models; and 2) HRD professionals and the HRD function need to address the skills required to successfully implement flexible...

...Omaima Hajjami; Oliver S. Crocco Purpose The purpose of this study is to investigate the factors that influenced employee engagement in the context of remote work as a result of the COVID-19 pandemic and compare them with antecedents of employee engagement in traditional workplaces. Design...

...Fatima Mahomed; Pius Oba; Michael Sony Purpose The COVID-19 pandemic has rapidly accelerated a shift to remote working for previously office-based employees in South Africa, impacting employee outcomes such as well-being. The remote work trend is expected to continue even post the pandemic...