... is a critical responsibility of leadership and can be achieved through effective, transparent communication; balanced rewards and recognition; fostering a culture of feedback and development; and demonstrating empathetic, supportive leadership behaviors. Originality/value This study serves as an initial...

... control can be identified: activity control and capability control. Activity control refers to the specification of the activities a person is expected to perform on the regular basis, the monitoring of actual behavior, and the administering of rewards and punishments on the basis of the performance...