...‐demographic and positional factors. Emotional intelligence Service industries Greece Until the early 1990s, the concept of emotional intelligence (EI) received very little research attention (Carmeli, 2003). The major focus of researchers at that time was on the importance of cognitive...

... organisations, which said that criteria extraneous to awarding contracts on price and quality would do more harm than good. Instead,they reaffirmed their support to do yet more to make equal opportunity a reality. © MCB UP Limited 2000 --> Women Service industries Skills Equal opportunities...

... Keywords Employment, Service industries, Strategy EU countries could do more to create jobs in the service sector, according to Employment Guidelines for 1999, proposed recently by the European Commission. Increasing employment will depend on an expansion of jobs in services...