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Keywords: Change story
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Journal Articles
Journal:
EuroMed Journal of Business
EuroMed Journal of Business (2023) 18 (3): 441–451.
Published: 31 May 2022
...Katharina Buschmeyer; Sarah Hatfield; Ina Heine; Svenja Jahn; Antonia Lea Markus Purpose The aim of this case study is to exemplify the application of a change story to facilitate the user centered introduction of an AI-based assistance system. Thereby, user expectations considered critical...
