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Keywords: Customer relations
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Journal Articles
Can retail bank‐client relationships be developed online?
Available to Purchase
Journal:
EuroMed Journal of Business
EuroMed Journal of Business (2009) 4 (3): 254–269.
Published: 18 September 2009
... Limited 2009 Banking Virtual banking Electronic commerce Customer relations Cyprus The intangible nature of service performances brings at the forefront such issues as customer participation and alternative distribution strategies, which the service marketer is called to capitalise...
