... and destinations toward sustainable and smart value creation processes. Practical implications Practical implications arise for managers and destination makers in terms of innovation of the tourism management and transition of the business models toward a circular configuration. Social implications...

...Professor Marios Sotiriadis and Dr Alexandros Apostolakis; Zhibin Lin; Guangren He; Ilias P. Vlachos Purpose – The purpose of this paper is to examine Chinese tourists’ experience of Britain based on a conceptual model of tourist satisfaction and destination loyalty, and to identify key issues...