... to guide reforms that combine sustainability and digitalization, especially in environmentally focused services. Originality/value This study contributes to the emerging discourse on sustainable digital public administration by empirically validating a novel framework that integrates green and digital...

...Alexandros G. Psychogios; Leslie T. Szamosi Purpose This paper seeks to explore the Greek National Business System (NBS) in terms of management practices, organizational culture and public administration. Moreover, the need for modernization is analyzed with focus on total quality management (TQM...