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Journal Articles
Journal:
EuroMed Journal of Business
EuroMed Journal of Business (2009) 4 (1): 69–87.
Published: 15 May 2009
... poor in terms of fact‐based research; moreover it suggests areas of investigation for future research. © Emerald Group Publishing Limited 2009 Customer service management Worldwide web New products Product development Italy Customers are becoming harder and harder to please, thus...
