... in teamwork. © Emerald Group Publishing Limited 2012 Teamwork Service sector Team dimensions model Globalization Team working Service industries Groups and teams have traditionally been a major focal point of psychological and sociological theory and research. An understanding...

... Team working Companies within the manufacturing sector operate in a challenging environment due to global competition (Ahuja and Khamba, 2008). In order to cut costs, a common strategy is to increase the level of automation (Ahmed et al., 2005 ; Alsyouf, 2007). In countries with high...

... (Cannon‐Bowers et al., 1993 ; Mathieu et al., 2000). High responsibility teams High reliability organisations Contextual influences Flexibility under complexity Teamwork Responsibilities Reliability management Flexibility Team working While teamwork was an important...

... demonstrated, it is far from straightforward to apply these practices of team working. Other authors (Findlay et al., 2000 ; Barker, 1993 ; Sewell, 1998 ; Casey, 1996) have argued that extended responsibilities reinforced by teamwork lead to peer pressure and the internalisation of managerial norms...

... Teamwork Hospitality industry Team Dimensions Model Ethnography Team working Hospitality services The debate around teamwork has, for the most part, reflected production processes in manufacturing environments (Bacon et al., 2010 ; Marks and Lockyer, 2004 ; Van den Broek et al...

... activities outside work. Some nurses had been granted fixed shifts to give them the predictability they needed to plan childcare, others were struggling to cope: © Emerald Group Publishing Limited 2007 Nursing Call centres Hours of work Team working Scotland National Health Service...

...‐technical design ”, Human Relations , Vol. 29 , pp. 783 ‐ 92 . Cohen , S.G. and Bailey , D.E. (1997), “ What makes teams work: group effectiveness research from the shop floor to the executive suite ”, Journal of Management , Vol. 23 , pp. 239 ‐ 90 . Cole , M.S...