...-being, trust in social capital and employee resilience. Design/methodology/approach This study used a cross-sectional research design to test relationships amongst variables. Data was gathered from employees in India’s private-sector information technology (IT) industry, making the framework...

... study examines the mediating role of two crucial variables, namely the creation of a “Service Climate” and the role of “Trust” that employees show toward their managers. Last but not least, this research examines the potential role of High Performance Work Systems (HPWS) as a moderator. Design...

... on this new paradigm, this study examines the consequences of participative decision making for job satisfaction and trust. Design/methodology/approach To examine the proposed relationships structural equation modelling was used on a sample of 3,364 employees conducted by the European Foundation...

...Rashid Ahmad; Saima Ahmad; Talat Islam; Ahmad Kaleem Purpose The purpose of this paper is to advance knowledge on the implications of perceived corporate social responsibility (CSR) on employee levels of commitment and citizenship behaviour (OCB) by investigating a trust-based mediational process...

...Fauzia Jabeen; Adrienne A. Isakovic Purpose The purpose of this paper is to examine the impact of organizational culture on trust in top management and career satisfaction. The concept of culture was split into four types: “clan,” “adhocracy,” “hierarchy” and “market.” Design/methodology...

... on their trust toward their managers, as well as on service quality, through the mediating role of employee outcomes (measured by job satisfaction and affective commitment). In addition, trust is also tested for its role as a potential mediator and moderator in the relationship between HPWS and employee outcomes...

...Rachid Zeffane; Shaker Jamal Bani Melhem Purpose The purpose of this paper is to examine and compare the differential impacts of job satisfaction (JS), trust (T), and perceived organizational performance (POP) on turnover intention (TI) in public and private sector organizations. Design...

... of safety managers in risk communication and for building trust within high-hazard organisations. Originality/value – To the author's knowledge, this is the first study to investigate risk information source preferences in an occupational setting. Trust has long been known to affect whether a risk...

... areas, including building trust, management style and the quality of work and non‐working life. Design/methodology/approach The paper is an exploratory study into the psychological factors affecting remote e‐workers using qualitative thematic analysis of eleven in‐depth interviews with e‐workers...

...Rommel Robertson; Christine Gockel; Elisabeth Brauner Purpose The purpose of this paper is to examine, in two studies, whether trust in teammates and trust in management influenced transactive memory and how strongly transactive memory, in turn, influenced perceived team performance and job...

...‐sectional field study of 142 supervisors. Findings The results indicate that prosocial voice is increased by supervisor tension and trust in employees, while defensive silence is increased by supervisor tension but reduced by unionization of employees and trust in employees. This indicates...

...Sven Svensson Purpose The purpose of this study is to analyse levels of generalized trust among employees who have adapted to increasing demands for flexibility in their working lives (nonstandard work) compared with employees in traditional employment (standard work). Design/methodology...

...Judy Pate; Phillip Beaumont; Sandra Stewart Purpose The purpose of this paper is to examine the important issue of trust in senior management in the public sector. More specifically, the research aims to explore to what extent has there been a downward spiral of trust in public sector senior...

...Carol Atkinson Purpose This paper aims to contribute empirical data to the under‐researched relationship between trust and the psychological contract. Design/methodology/approach A case study approach is used carrying out 41 interviews in three case study firms, adopting a critical incident...

...Andrew R. Timming Purpose The purpose of this paper is to look analytically at the relationship between identity and trust in the context of European industrial relations. Design/methodology/approach Drawing from a case study of a European works council from a large, multinational firm...

...Göran Svensson; Greg Wood Theoretically, a contribution of this article is the pinpointed connection between corporate ethics and trust in intra‐corporate relationships. Furthermore, it contributes to a conceptual framework that distinguishes between the constructs of business ethics and corporate...

... benefits. Nevertheless, an assessment of employee perceptions of four key ingredients of partnership – employee voice, job security, quality of working life and job satisfaction, and trust – demonstrates the inappropriateness of “mutuality” as a device for conceptualizing the employment relationship under...

... neglected issue of managing social relations between small firms and the associates that figure so prominently in their routine operations. Management Management consultants Small firms Trust Recent accounts of “dynamic” small firms have stressed the importance of “networks...

...R.E. Fells Trust appears to be central in the development of effective workplace and negotiating relationships. However, much of the discussion presumes an understanding of what “trust” is. Seeks to examine the nature of trust and suggests that it relates to risk and the expectations of interacting...