...Dr Keith Townsend and Professor Tony Dundon; Richard Saundry; Carol Jones; Gemma Wibberley Purpose – The purpose of this paper is to explore the orientations of line managers in handling workplace conflict. In particular it examines the tension between the traditional preference of frontline...

... relations Mediation Workplace conflict Alternative dispute resolution Force field analysis The commitment of the parties to reach agreement positively influences the outcomes, and Wall et al. acknowledge that such commitment may be prompted by a negative view...

... for organised labour and labour representation generally. Even the initiating collective agreements were signalled with short strikes and sit‐ins. Miguel Martínez Lucio can be contacted at: mmartinezlucio@yahoo.co.uk © Emerald Group Publishing Limited 2011 Workplace conflict Industrial action...

... workplace change (Levesque and Murray, 2002 , 2005). Is this capacity driven solely by exogenous factors or are internal mechanisms equally at play? Valeria Pulignano can be contacted at: pulignano.valeria@soc.kuleuven.be © Emerald Group Publishing Limited 2011 Workplace conflict Industrial...

... Limited 2011 Workplace conflict Industrial action France Redundancy Industrial relations Industrial law The radicalism – and accompanying extensive media portrayal – of some recent disputes challenging employers' terms for restructuring in France surprised many observers...

... can be contacted at: g.gall@herts.ac.uk © Emerald Group Publishing Limited 2011 Union Workplace conflict Restructuring Western Europe Employee attitudes Economic models Taking its starting point as the historical memory of earlier periods when worker and working class...

... collective redundancy and closure. Gregor Gall can be contacted at: g.gall@herts.ac.uk © Emerald Group Publishing Limited 2011 Workplace conflict Industrial action United Kingdom Industrial relations Disputes Organizational restructuring Employees Historically, workplace...