NVQs and the retail industry ‐ the experience of implementation Available to Purchase

Remarks that, since the late 1980s, the UK government has invested significant levels of funding in the development of national competence‐based qualifications in an attempt to improve skill levels and, therefore, international competitiveness. Provides an overview of the progress which has been made by the UK retailing industry and presents the implementation experiences of five major retail companies. Concludes with an analysis of the strategic implications.