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Relentlessly, designers and technologists try to fill buildings with advanced technical features to improve economy, efficiency and flexibility while legislators try to make behaviour in buildings as habitual and predictable as possible. Real life, though, is cussed. Features sold as “fit‐and‐forget” so often turn out to be “fit and manage the consequences” and people often wilfully and neglectfully ignore rules and regulations. The increasingly wide range of regulations can create impossible constraints and make good solutions difficult to achieve. This diagram shows how all these are connected.

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