To present practical examples of a new approach to facilities benchmarking that uses data envelopment analysis to compare multiple output per m2 ratios.
Demonstrates the first known use in facilities management of a new analytical technique.
A practical comparison of office buildings demonstrates that a combination of high user satisfaction and better than average accommodation efficiency can be obtained. Suggests a threshold density above which user satisfaction will decrease.
The full potential for this new approach remains an active research project.
The new approach has already been applied in practice.
Original research using a technique that is new to facilities management and a challenge to prevailing conventions for facilities benchmarking metrics.
