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Martijn C. Vos
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Journal Articles

Into the light: effects of the presence of cleaning staff on customer experience

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Martijn C. Vos, Jessica Sauren, Olaf Knoop, Mirjam Galetzka, Mark P. Mobach, Ad T.H. Pruyn
Journal: Facilities
Facilities (2019) 37 (1-2): 91–102.
https://doi.org/10.1108/F-10-2017-0105
Published: 12 November 2018
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Journal Articles

Exploring cleanliness in the Dutch facilities management industry: a Delphi approach

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Martijn C. Vos, Mirjam Galetzka, Mark P. Mobach, Mark Van Hagen, Ad T.H. Pruyn
Journal: Facilities
Facilities (2018) 36 (9-10): 510–524.
https://doi.org/10.1108/F-09-2017-0092
Published: 14 August 2018
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