...Steven Call; Jake Smithwick; Kenneth Sullivan Purpose The purpose of this paper is to organize and compare benchmark information gathered during the development of the National Academies of Science, Engineering, and Medicine (NASEM) consensus report Facilities Staffing Requirements for Veterans...

... a maintenance strategy benchmarking model for concrete structures. Design/methodology/approach Fuzzy logic toolbox on MATLAB R2018a was used to develop the proposed model and it was applied to two cases. A comprehensive literature search was done to review common concrete defects, their impact...

... and challenges for future space utilization data analysis and benchmarking. Originality/value To the best of the authors’ knowledge, this is the first study critically addressing office space utilization issues by comparing calculation methods in different granularity. Utilization rate...

...Eunhwa Yang; Yong-Cheol Lee; Qi Li Purpose This paper aims to primarily analyzing the state and pattern of current energy benchmarking progress on commercial buildings since the New York City’s energy disclosure law, Local Law 84: Benchmarking has been implemented. It then compares the yearly...

... growth to reach data analytics and BI. BDA is defined as a powerful driver for change in business and operational models to enable better informed, smarter and faster decisions (Heide, 2015). Performance measurement Benchmarking Big data Facilities management Performance indicators Balance...

...Yewande Adetoro Adewunmi; Oluwaseun Damilola Ajayi Purpose The purpose of this paper is to examine the benefits of benchmarking among Nigerian facilities management (FM) practitioners. Design/methodology/approach Data collection was through semi-structured interviews with 34 FM heads from...

... and industry), Jensen et al. (2012) detected six different types of added value: Chaiwat Riratanaphong can be contacted at: chaiwat@tu.ac.th © Emerald Group Publishing Limited 2015 Key performance indicators Stakeholders Benchmarking Performance measurement Workplace change...

.../implications – This study sheds some light into the overall energy performance of aquatic centres in the temperate climate of Australia. More samples need to be collected to perform rigorous statistical analysis leading to a reliable benchmark model. System-wise investigation of energy consumption...

... personnel. The projects with the biggest savings are supported by third-party incentives. Only 10 percent of projects are evaluated by simulation and account for 12 percent of annual savings. Energy Star plays a crucial role for benchmarking performance and should be run annually. LEED EB is valuable when...

... Emerald Group Publishing Limited 2013 Air‐conditioning Performance appraisal Benchmarking Buildings Data analysis It is essential to develop a systematic tool, which helps assess the energy management of building systems in order to enhance building energy performance for sustainable...

...Matthew Tucker; Michael Pitt Purpose The purpose of this paper is to provide an overview of the first stage of primary research undertaken to establish generic customer satisfaction benchmarks for the facilities management (FM) industry, and test whether the benchmarks can be strategically...

.... Design/methodology/approach The work presented applies post occupancy evaluation (POE), metered data and benchmarking to evaluate the two case study buildings. Findings Findings are related to a (BRE environmental assessment method) BREEAM assessment that was undertaken for one building...

... of this sector, and to benchmark this activity vis‐à‐vis Dubai's main competitors both nationally and internationally. Design/methodology/approach For each of four selected exhibitions, a systematic random sample of 1,000 visitors was selected. The data were collected via structured face‐to‐face...

.... With the potential KPIs to be developed in this study it will be possible to compare safety and security between two different airports irrespective of the size and location. Performance management Airports Safety Benchmarking Performance measures Scotland The need for airport security and safety...

... on materials collected, a “normalised“ calculated electricity consumption was established to allow comparison between buildings in different climatic regions or with different occupancy patterns. Findings Comparing energy consumption against established benchmarks provides the first indication of how well...

... for the particular environment, can be used as a benchmark for both internal and external evaluations of performance for facilities management organizations. Originality/value The effective rate, whether actually calculated or not, influences the organization's finances through the billing labor rate in its...

...James Pinder; If Price Purpose To present practical examples of a new approach to facilities benchmarking that uses data envelopment analysis to compare multiple output per m² ratios. Design/methodology/approach Demonstrates the first known use in facilities management of a new...

...Majid Haji‐Sapar; Siew Eang Lee Purpose To establish national energy performance benchmarks and an energy efficiency classification system for commercial office buildings from whole building to sub‐systems level for building professionals including facility managers. Design/methodology/approach...

...Bram Wauters Purpose To provide a review of the various approaches to benchmarking and best practice facilities benchmarking techniques currently applied on the European Facilities Management Market. Design/methodology/approach Using practical examples, the benchmarking methodologies...

...Christian Stoy; Susanne Kytzia Purpose As corporate real estate is increasingly being recognised as an important cost and production factor, senior management now pays considerable attention to this asset group. These assets are managed, inter alia, by using benchmarks. In addition...