... traditionally relied on the material value (Hartl and Hess, 2017) and significantly impact the cultural fabric of organisations. Digitalisation Digital transformation Facilities management Hypothesis testing Organisational culture PLS-SEM Structural equation modeling © 2026 Emerald Publishing...

... Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Smart facilities management Diffusion of Innovation Theory Automation Digitalisation Industrial Revolution Internet of Things As we move beyond Industry 4.0, the fourth phase of the Industrial...

..., guide FM towards the management of SSC. To address the problem statement and help close the existing research gap on managing SSC with the digitalisation of education, the main research question is proposed: Main RQ. How might the building and maintaining of student social connectedness...

... to raise the level of customer happiness and improve the quality of FM services. To clarify the study’s aim, a comparison between smart FM, smart buildings and digitalisation technologies in FM should be made. A well-known definition of smart FM was provided by the Singapore International Facility...

..., this study largely ignored the palpable benefits of real-time monitoring from wireless sensor based systems. Facilities management Health and safety Building information modelling Digitalisation Application programming interface Confined spaces Information is the oil of the 21st century...