... of public buildings and on their expectation of the impact on public services and a citizen survey that includes satisfaction measures for public services. Public records on finances and other relevant aspects of local governments are also considered. Findings Expectations of public officials...

... with local public services in Norwegian local governments, using data from two Norwegian survey data sets. Design/methodology/approach This paper investigates how the conditions of local public purpose buildings affect residents’ satisfaction with local public services, using data from two Norwegian...

...Arnt O. Hopland; Sturla Kvamsdal Purpose In light of evidence of low levels of maintenance of public buildings, this paper aims to investigate trends and determinants of public building conditions in Norwegian local governments. Design/methodology/approach The authors consider data from...

...Arnt O. Hopland; Sturla Kvamsdal Purpose This paper aims to investigate which concerns are most important for local government facility managers in Norway. Design/methodology/approach The authors analyze a survey dataset covering about two-thirds of all Norwegian local governments and 80 per...

...Goksenin Inalhan; Chris Heywood; Gregory Missingham; Russell Kenley Purpose This paper aims to establish a basis for considering and then studying the affective psychology found in subjective assessments encountered in managing facility provision, in this case in Australian local government...

... is performing in financial terms, they do not capture the contribution made to the organisation's desired strategic outcomes. This is particularly relevant when strategic aims are focused on enabling operational processes and providing high quality services, such as in local government. The connection between...

...Keith Alexander; Ian McShane Purpose This paper aims to examine the connections between community and community facilities, and the implications for local government facility management. Design/methodology/approach In addition to cited published literature, the paper draws on archival and case...

..., each with an interest in the project outcomes (Walker, 2002). However, local government projects have additional stakeholder involvement in local government's political context which provides additional dimensions to their community FM projects. Some facility stakeholders may have formal decision...

...Nicola Brackertz; Russell Kenley This paper presents a new method for measuring facility performance that encompasses financial and non‐financial indicators. This method is the outcome of a pilot study conducted with a local government authority (LGA) in Melbourne, Australia. The service balanced...

... Limited 2001 Information systems Singapore Local government Housing The relevance of information systems (IS) to facilities management, in general, and public housing management, in particular, is understood by many researchers (Wagstaff, 1996; Hinks, 1998; Garbett and Baldwin, 1999...

...Liz Clark; David Rees The authors refer to their research into the role of facilities management (FM) within the National Health Service and local government in England and Wales. They compare the levels of FM awareness within these public bodies, the ability of FM managers to influence...

...Phil Roberts © MCB UP Limited 2000 --> Local government Public tender Service quality 4. Facility futures: providing community services in 2010 Phil Roberts Phil Roberts is Head of Strategic Facilities Management at Hertfordshire County Council, Chairman...

... for the facilities manager. © MCB UP Limited 1996 Efficiency Facilities management Local government Local management of schools Schools The concept of facilities management (FM) has emerged during the mid‐1980s, providing increasing opportunities for construction companies. The growth of the FM...