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Keywords: Service levels
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Journal Articles
The Facilities Show
Free
Journal:
Facilities
Facilities (2000) 18 (5-6)
Published: 01 May 2000
... © MCB UP Limited 2000 --> Health and safety Facilities management Benchmarking Service levels 7-8 November 2000, Harrogate International Centre Keywords Health and safety, Facilities management, Benchmarking, Service levels The results of The Facilities Show's...
Journal Articles
Introducing a Service Level Culture
Available to Purchase
Journal:
Facilities
Facilities (1994) 12 (2): 9–15.
Published: 01 February 1994
...Keith T. Pratt Service level agreements provide a mechanism for establishing a better relationship between the core business and the infrastructure and services that support it. It provides a statement of various service level options from which a number can be selected to support the customer...
Journal Articles
Quality Managed Facilities
Available to Purchase
Journal:
Facilities
Facilities (1992) 10 (2): 19–23.
Published: 01 February 1992
... of steps to be identified on the quality journey to systems capable of audit to international quality standards. Concludes that the benefits of quality initiatives will take time to emerge. © MCB UP Limited 1992 Organizations Service levels TQM VOLUME 10 NUMBER 2 1992 Quality Managed...
