The COVID-19 pandemic accelerated the adoption of digital platforms across various sectors, notably in education and healthcare, with remote learning and social media emerging as pivotal tools for communication and crisis management. Social networks played a crucial role in disseminating critical information, combating misinformation, and fostering community engagement. Recent research underscores the significance of social media in shaping public behavior towards adopting protective measures against COVID-19, yet quantifying its precise impact remains challenging due to the complexity of social relationships and diverse information sources. Multimodal data generated by social media platforms presents opportunities for more insightful Machine Learning (ML) models, but also poses technical challenges in data integration and interpretation. Leveraging crowdsourcing, we organized a data science competition aimed at forecasting COVID-19 positivity rates and identifying factors influencing its spread using infection and social media data. The competition facilitated collaborative problemsolving and provided actionable insights for public health communication and policy-making. This study outlines the competition structure, methodologies employed by participants, key findings, and implications for future pandemics and public health crises.
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12 March 2025
Research Article|
March 12 2025
Leveraging Social Media for COVID-19 Response: Insights from a Data Competition Available to Purchase
Mehmet Eren Ahsen;
Mehmet Eren Ahsen
Department of Biomedical and Translational Sciences, Carle Illinois School of Medicine,
University of Illinois at Urbana-Champaign
, USA
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Ashish Khandelwal;
Ashish Khandelwal
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Ramanath Subramanyam;
Ramanath Subramanyam
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Anton Ivanov;
Anton Ivanov
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Dmitrii Sumkin;
Dmitrii Sumkin
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Ujjal Kumar Mukherjee;
Ujjal Kumar Mukherjee
Department of Biomedical and Translational Sciences, Carle Illinois School of Medicine,
University of Illinois at Urbana-Champaign
, USA
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Sridhar Seshadri
Sridhar Seshadri
Department of Biomedical and Translational Sciences, Carle Illinois School of Medicine,
University of Illinois at Urbana-Champaign
, USA
Department of Business Administration, Gies College of Business,
University of Illinois at Urbana-Champaign
, USA
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Online ISSN: 1571-9553
Print ISSN: 1571-9545
© 2025 M. E. Ahsen et al.
2025
M. E. Ahsen et al.
Licensed re-use rights only
Foundations and Trends in Technology, Information and Operations Management (2025) 19 (2-3): 179–198.
Citation
Ahsen ME, Khandelwal A, Subramanyam R, Ivanov A, Sumkin D, Mukherjee UK, Seshadri S (2025), "Leveraging Social Media for COVID-19 Response: Insights from a Data Competition". Foundations and Trends in Technology, Information and Operations Management, Vol. 19 No. 2-3 pp. 179–198, doi: https://doi.org/10.1561/0200000116-7
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