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The large scale and far reaching functions of local government in the United Kingdom today are eloquent proofs of the universal demand for local services of high quality and wide coverage extending into almost every sector of life from literally the cradle to the grave. In the cities of Britain local government is often found to employ more people than any other single organisation. There are some 25,400 councillors in Britain and around 2,500,000 employees. The total expenditure of local authorities in England and Wales for 1984–85 was estimated at £24,323,000,000.1 The services provided include departments for development and planning, art galleries, libraries, museums, engineers, building surveyors, environmental health, architects, estate surveyors, housing, leisure and recreation, social services, economic development, education, transport, highways, trading standards, fire brigade, and police. In addition each local authority has departments mainly concerned with services to the other departments: the chief executive or secretary, personnel and management, solicitor, treasurer, and central purchasing services. Each of these departments has several important subdivisions, and clearly all require a constant inflow of information, and increasingly it is recognised local authorities generate large quantities of important information which can be used more widely with benefit within the authority, as well as outside.

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