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Through a combination of human skills and computer support systems the Research Library of the Greater London Council (GLC) provides the politician and the professional officer with a highly responsive service. Development has been achieved through constant attention to the changing needs of the customer within the GLC and throughout the London Boroughs. Its stock resources are unique and it now has the ability through the use of new technology to introduce new services, e.g. a third database and new services for London Borough finance officers are being seriously considered. This is despite the threat to its existence arising from the abolition of the GLC. Services currently provided such as ACOMPLINE and URBALINE and other activities of the Research Library are outlined.

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