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Following the Library induction/orientation process at the University of the West of England, Bristol in the autumn term of 1990,it was recognized on both educational and practical grounds that re‐appraisal was necessary. The result of this re‐appraisal was the development of a workbook with a flexible format, enabling it to be used with students from each of the eight faculties. The workbook programme was evaluated quantitatively (by questionnaire) and qualitatively (by meetings) and a number of recommendations made. Students expressed how much they had benefited by working together in small groups. It was decided to foster this approach of collaborative enquiry in the design of a series of shorter guides, workbooks and worksheets which were used by the Bristol Business School librarian for the induction/orientation programme in the autumn of 1992. The alternative programmes were evaluated qualitatively from student groups and from enquiries desk staff, with extremely positive results from both groups.

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