Using the virtual learning environment WebCT to enhance information skills teaching at Coventry University

This paper describes the use of the virtual learning environment WebCT to respond to a number of challenges in user education work at the University of Coventry. The effectiveness of the VLE‐based method of delivering information skills training was evaluated over two years. Certain problems, were ironed out between year one and year two of the implementation of the information skills course. This led to a seeming decline in reported achievement levels between the two years. However, such diminishing of learning outcomes was more apparent than real, and masked the importance of putting in place a more reliable teaching method, one in which students become responsible for their own learning. It was concluded that this method of carrying out user education did succeed in effectively enabling larger numbers of students than before to learn information skills and at a variety of times in the academic year that are suitable to them. The goal of gaining recognition for information skills in the University at large and having these skills integrated into the curriculum is also moving nearer as a result of this work.