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Journal Articles

Green supply chain management practices and environmental performance in the healthcare sector: the mediating role of green innovation

Rashed Al Karim, Sakia Kawser, Md Karim Rabiul, Tabassum Chowdhury, Fathima Nabeelah Yoonoos Murtaza

Global Knowledge, Memory and Communication (2025) 74 (9-10): 2872–2889.

https://doi.org/10.1108/GKMC-10-2023-0407

Published: 01 February 2024

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Journal Articles

Connecting e-customer relationship management and e-loyalty to willingness to recommend a bank service: the sequential mediating roles of e-satisfaction and e-service quality

Rashed Al Karim, Md Karim Rabiul, Sakia Kawser

Global Knowledge, Memory and Communication (2025) 74 (7-8): 2680–2697.

https://doi.org/10.1108/GKMC-05-2023-0176

Published: 21 November 2023

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Add to Citation Manager for Connecting e-customer relationship management and e-loyalty to willingness to recommend a bank service: the sequential mediating roles of e-satisfaction and e-service quality