... banking apps. Practical implications The findings provide actionable insights for fintech managers to develop segment specific strategies to enhance both adoption and long-term engagement with DPAs. Originality/value Departing from traditional frameworks like the technology acceptance model...

...Manaf Al-Okaily; Leena Al-Quran; Suaad Jassem; Faisal AlReshaid Purpose This study objective is to understand the development of financial technology innovation (otherwise known as FinTech) by focusing on its growth globally. Further, this study aims to locate research gaps in the field and expose...

...Luan Vardari; Kujtim Hameli Purpose The purpose of this study is to investigate the factors influencing the adoption and satisfaction of FinTech payment services in Kosovo. This study explores the role of FinTech benefits, trust and social influence in shaping user adoption and satisfaction...

...Shailja Badra; Sarika Jain; Sarita Vichore Purpose This study aims to explore the themes of “Fintech” and “Financial Inclusion” since their inception using bibliometric analysis and pave the way for future research agenda. Design/methodology/approach The research is based on 351 publications...

...Haitham Nobanee; Nejla Ould Daoud Ellili; Dipanwita Chakraborty; Hiba Zaki Shanti Purpose This study aims to investigate the intersection of financial technology (fintech) and credit risk exploring the impact of fintech on credit risk within the banking and financial sector. Design/methodology...