Keywords: Public libraries
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Journal Articles
Journal Articles
Journal Articles
Global Knowledge, Memory and Communication (2025) 74 (3-4): 977–1006.
Published: 12 May 2023
...Lisette Templeton; Anne Goulding Purpose This paper aims to investigate public library staff engagement and perceptions of video games and video game services. Design/methodology/approach Quantitative and qualitative data on staff video game experiences, perceptions and confidence were...
Journal Articles
Journal Articles
Journal Articles
Journal Articles
Global Knowledge, Memory and Communication (2020) 69 (4-5): 341–362.
Published: 31 January 2020
...Louise Lutéine Ngo Kobhio Balôck Purpose This paper aims to investigate how public libraries in Cameroon contribute to the achievement of goal 16 of the Sustainable Development Goals, which is “peace, justice and strong institutions”. Design/methodology/approach The methodology used...
Journal Articles
Global Knowledge, Memory and Communication (2019) 68 (4-5): 275–287.
Published: 08 January 2019
... of social media networks and emails. Results also show that public libraries in Botswana are facing various challenges such as low bandwidth, shortage of computers, lack of timely technological support and ICT skills by librarians. Research limitations/implications These findings call upon the Ministry...
Journal Articles
Global Knowledge, Memory and Communication (2018) 67 (4-5): 276–296.
Published: 11 April 2018
...Hao Zhang; Brenda Chawner Purpose Homelessness has been a growing problem in many countries since the 1980s. The purpose of this paper is to examine homeless peoples’ perspectives on public library services, and to compare these with the attitudes of library staff. Design/methodology/approach...
Journal Articles
Global Knowledge, Memory and Communication (2018) 67 (4-5): 244–258.
Published: 15 March 2018
...Nosheen Fatima Warraich; Amara Malik; Kanwal Ameen Purpose Public library’s core function is to meet the changing needs of challenging users by providing access to library collection and services. This study aims to explore the current status of public libraries’ collection, services, users, staff...
Journal Articles
Library Review (2017) 66 (8-9): 612–627.
Published: 03 November 2017
...Michael Alexander Fauchelle Purpose The purpose of this paper is to examine the different aspects of language that are present in the signage, handouts and websites of public libraries. It discusses the extent to which this language reflects the varying demographics of library clients. Design...
Journal Articles
Journal Articles
Library Review (2017) 66 (6-7): 430–441.
Published: 05 September 2017
...Tami Oliphant; Ali Shiri Purpose The purpose of this paper is to elaborate the long tail of topical search queries, including the influence of current events, posed to a large, urban public library discovery system. Design/methodology/approach Search queries from the months of June, July...
Journal Articles
Library Review (2017) 66 (1-2): 39–48.
Published: 07 February 2017
... to be library users. A total of 56 per cent of people with college degrees reported using public libraries during the past year as compared to 30 per cent of people with less than a high-school diploma and 40 per cent of those with a high-school diploma (Horrigan, 2015). Baby boomers are diverse...
Journal Articles
Journal Articles
Library Review (2016) 65 (6-7): 370–385.
Published: 05 September 2016
... supporting a market ethos of customer service on the other. Design/methodology/approach Informed by the preliminary findings of a pan-Canadian study of labour in large urban public libraries and a review of professional and academic literatures dealing with contemporary service trends, four models...
Journal Articles
Journal Articles
Library Review (2016) 65 (1-2): 108–119.
Published: 01 February 2016
...Kalpana Chandrasekar; Nadarajah Sivathaasan Purpose – This survey research aims to investigate the level of satisfaction among children (up to 14 years) with regard to facilities and services available at the children’s section of the Jaffna Public Library (JPL, Sri Lanka). Design/methodology...
Journal Articles
Library Review (2015) 64 (1-2): 2–20.
Published: 02 February 2015
... are convenience and time-saving, as opposed to physical remoteness from a library or accessibility issues. Originality/value – This is one of the first, and the largest, surveys in the UK of a public library e-lending service, and it provides guidance for the future development of such services...
Journal Articles
Library Review (2014) 63 (8-9): 560–573.
Published: 28 October 2014
...Hartwig Pautz Purpose – The aim of this paper is to discuss the literature on income generation methods in the context of the “public library ethos”. As public libraries are struggling with cuts to public spending almost everywhere, the topic of “income generation” to supplement public funding...

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