... job performance (PJP). Design/methodology/approach Researchers followed a rigorous scale development procedure to ensure validity and reliability. Data was collected in the form of three samples of 300, 400 and 274 respondents to assess and validate the scale using Smart PLS 3. Findings...

..., this is the first validated scale of WIL based on the i-skills model. Looking at the prior developed scales, this tool is unique in nature to focus on the skills of administrative staff. Workplace information literacy Workplace i-skills Information literacy Scale development Pakistan QEC Information...