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The Suzy Lamplugh Trust was set up after the headlined disappearance of a young estate agent, the author of the article and founder of the trust is Suzy Lamplugh′s mother. Aggression and violence in the workplace are discussed; women are seen not to be the risk factor of popular myth. Violence at work is a people problem. The Trust′s work includes research, publicity and the organisation of workplace training. The core of training is twofold: psychological(dealing with anxiety, attitudes and assertiveness) and practical(dealing with avoidance, anticipation and appropriate physical control of aggressors).