Assessing performance (2): Reviewing the sheltered housing service Available to Purchase

Supporting People, in conjunction with Best Value, creates an urgent requirement for those who manage sheltered housing to review the services they provide. Both the wider strategic, financial and logistical framework within which sheltered housing operates and the quality of service provided to service users must be appraised by all providers in order to be prepared for these two key regimes. The CSHS Code of Practice for Sheltered Housing and Related Services for Older People in the Community, and Starfish Consulting's Appraisal Toolkit for Sheltered Housing have been designed to be used by sheltered housing providers to prepare themselves fully for Supporting People day ‐ 1st April 2003.