Innovation is all talk at ARM Holdings: HR stresses central role of engaging people through communication

Bill Parsons, HR director of ARM Holdings, market leader in mobile‐phone technology, is passionate about communication. He sees it as the core ingredient sustaining the company’s phenomenal innovation record. Surrounded by a workforce that is highly intelligent, intellectually curious and self‐starting, he describes his role as “creating the circumstances and conditions in which people can really meet and really talk”.