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Purpose

Highlights the risks employers face when employees use social media.

Design/methodology/approach

Considers types of risks and suggests how they could be mitigated.

Findings

Reveals that employers need two policies to manage risks associated with the use of social media; a policy covering business use of social media and another covering employees' personal use of social media.

Practical implications

Guides managers in assessing the exposure of their organizations and clients to the risks identified.

Originality/value

Raises the issue of organizational awareness and preparedness to undertake challenges posed by social media.

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