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Purpose

– The purpose of this paper is to highlight the risks employers face when employees use social media.

Design/methodology/approach

– This paper considers the types of risks and suggests how they could be mitigated.

Findings

– It is revealed that employers need two policies to manage risks associated with the use of social media: one covering business use of social media and another covering employees’ personal use of social media.

Practical implications

– This paper guides managers in assessing the exposure of their organizations and clients to the risks identified.

Social implications

– This paper draws attention to the risks associated with the widespread use of social media for both business and employees’ personal purposes.

Originality/value

– The issue of organizational awareness and preparedness to tackle the challenges posed by social media has been raised.

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