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Imagine the scene. A manager at a blue‐chip company has a heart‐to‐heart with his staff. They talk openly and freely, even admitting personal weaknesses and failings in the workplace. They develop such a rapport that before they know it they have unanimously agreed on suitable working practices and performance targets for the year. The result? At the year’s end they have doubled the company’s growth rate. This impressive story is an example of a growing number of extraordinary turnarounds facilitated by professional coaching.

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