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It is not every company that would think to provide kayak racks for employees wishing to travel to work by boat, but that is precisely what Capital One did when it opened a new canal‐side building at its European headquarters site in Nottingham, UK. The move reflects an important philosophy at the company that employees who enjoy going to work, and have the right work‐life balance, will remain with the firm, be more creative, and so improve the bottom line.

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