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Purpose

This article describes how a new health‐care plan for process employees at the Heinz Kitt Green site in Wigan, Greater Manchester, is helping to reduce absence among the workforce.

Design/methodology/approach

Draws on information from the site's HR manager, and from health‐plan provider HSA.

Findings

Highlights the particular value of the scheme in reducing musculo‐skeletal problems to do with knees, hips and backs, and in tackling stress among the workforce.

Practical implications

Shows that the Heinz site is also using its employee‐assistance program to help to meet its duty‐of‐care responsibilities.

Originality/value

Details how the health‐care plan is helping to prevent illness and injury developing among employees, many of whom are more than 40 years old.

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