Reveals how telecommunications giant BT has created a stress‐management toolkit to help its 102,000 employees worldwide to review their own stress levels and take action to resolve any issues highlighted.
Describes how BT helps its employees to identify stress problems, promotes awareness and understanding, provides counselling and support, and facilitates flexible working and role adjustment. Provides a case study of an employee who has been helped by some of these initiatives. Details general research on the problem of stress in the workplace.
Concentrates on: “Stream”, which provides a fast and effective way to assess stress levels and gives advice to help to maintain a healthy state of mind; “Stride”, which brings together in one place all the information on the resources and specialist support available to BT people; a guide giving a short description of the main mental‐health conditions and suggestions about possible ways forward for both the employee and line manager; the counselling and support available to BT employees; and the systems of flexible working and role adjustment that the company has in place.
Shows that investing in the mental health and well‐being of the workforce is a sensible business proposition.
Demonstrates that workplace discrimination against people who have suffered mental ill health may not be deliberate or conscious, but it does waste ability, talent and skills, and spoil lives.
