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Purpose

This paper aims to describe how Bosch Management Support helps the Bosch Group to reclaim the knowledge and experience of its former employees, by enabling them to come back to work for the company on short‐term assignments.

Design/methodology/approach

Details the origins and workings of the scheme, and the successes it has achieved.

Findings

Demonstrates how the scheme provides access to flexible support that can be mobilized at short notice. This skilled workforce does not require familiarization or coaching, which is a major advantage over employing consultants from outside the company.

Practical implications

Reveals that the scheme enables Bosch divisions and business units to manage workloads more smoothly, avoiding bottlenecks when too much work has built up.

Originality/value

Highlights an innovative way of meeting skill shortages and the challenges of an ageing population.

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