This paper aims to describe how BT Innovate & Design (BTID), the company responsible for building all the systems and networks used by BT, has overhauled its working environment to facilitate global and agile working.
The paper explains that, with teams in the UK, India, China, the USA and central Europe, BTID embarked on a global development center (GDC) program that would enable employees, wherever they are in the world, to work collaboratively on shared documents and programs.
The paper details the technology at the heart of the new way of working and in particular the use of SMART Board white‐board interactive systems, which combine the simplicity of a white board with the power of a computer.
The paper reveals that BTID has plans for a network of five global development centers worldwide, all adopting the same blueprint and specifically designed to accelerate and improve the quality of development.
The paper reveals that the new technology has cut the need for international travel and so has reduced the company's carbon footprint.
The paper highlights technology that could help to develop teamwork in other companies with global operations.
