The purpose of this paper is to outline the importance of human resources (HR) specialists being able to deal with both people issues and the strategic management of the organization.
The paper draws on work carried out by the authors over the past two years, plus the HR literature.
The paper argues that good HR practices are often ignored, as HR issues seem either insignificant or in conflict with other agendas. In some cases, managers do not have the ability to deal with them.
The paper highlights the importance of the HR managers representing workers and management and mentions factors that affect this important responsibility.
The paper explains how the management of any organization can be improved.
The paper presents the arguments in a condensed and easy‐to‐digest format.
