The purpose of this paper is to describe how high‐performing organizations require effective performance‐management systems to promote and develop the necessary values, principles and competencies.
The paper explains, in the context of performance management, the importance of clear job descriptions, employee‐improvement plans and 360‐degree feedback.
The paper reveals how to make performance management a source of competitive advantage.
The paper urges that a performance management system be used not only as an evaluation and documentation tool, but also as a strategic tool.
The paper explains how performance management can benefit both individuals and employers and, through them, society as a whole.
The paper highlights the importance of holistic analysis of performance at organizational, process and individual levels for individual satisfaction, commitment and goal attainment.
