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Purpose
– Highlights the importance of top people in an organization having both hard and soft skills.
Design/methodology/approach
– Connects hard and soft skills with left and right-brain respectively. Distinguishes between book-smart and street-smart.
Findings
– Argues that leaders with hard and soft skills are more likely to enjoy career success and to achieve organizational excellence.
Practical implications
– Observes how successful leaders treat others as partners rather than as subordinates.
Originality/value
– Demonstrates how leaders with soft skills along with hard skills handle knowledge workers who crave partnership rather than traditional command-and-control management.
© Emerald Group Publishing Limited
2013
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