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Purpose

– Outlines the barriers to efficient, strategic and future-proofed succession plans, centered on a case study example of Telefónica.

Design/methodology/approach

– Draws on information provided by the company's UK and Europe talent manager.

Findings

– Describes the journey taken by Telefónica to build a succession plan that is both relevant now and adaptable to future demands, including key advice for HR specialist and resourcing teams.

Practical implications

– Shows that current succession plans are not working as effectively as they might. A fresh approach to the process can lead to HR developing a plan that is future proof, addresses the emerging talent market and is a true reflection of the current workforce.

Social implications

– Emphasizes the importance of effective talent management in a constantly evolving business world.

Originality/value

– Provides a useful case-study example of successful talent management and the main issues that a future-proof plan ought to consider.

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