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Purpose

Outlines the barriers to efficient, strategic and future-proofed succession plans, centered on a case study example of Telefónica.

Design/methodology/approach

Draws on information provided by the company's UK and Europe talent manager.

Findings

Describes the journey taken by Telefónica to build a succession plan that is both relevant now and adaptable to future demands, including key advice for HR specialist and resourcing teams.

Practical implications

Shows that current succession plans are not working as effectively as they might. A fresh approach to the process can lead to HR developing a plan that is future proof, addresses the emerging talent market and is a true reflection of the current workforce.

Social implications

Emphasizes the importance of effective talent management in a constantly evolving business world.

Originality/value

Provides a useful case-study example of successful talent management and the main issues that a future-proof plan ought to consider.

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