– The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian information technology firm that has featured among the Global Most Admired Knowledge Enterprises (MAKE) and the best companies to work for.
– The paper investigates the relationship between knowledge management and innovation at the company and describes its various knowledge-management initiatives.
– The paper explains that the company streamlined the process of discovering what knowledge was lying where and established various policies and processes to encourage information sharing and creativity.
– It highlights the role of self-organized knowledge communities, various software tools and the prevailing organizational culture in promoting knowledge exchange and original thinking.
– It hints that knowledge management will be an increasingly important source of competitive advantage in the years ahead.
– It describes knowledge-management practices that can be used by other companies to foster innovation and business leadership among employees.
