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Purpose

– Evaluates the impact of an executive-development program at Standard Chartered Bank. Identifies the contribution of the different program phases to its impact.

Design/methodology/approach

– Examines the reasons for the program, the form it takes and the effects it is having.

Findings

– Discovers a positive impact of the program, with many objectives transforming into outcomes. Recommends improvements to the pre- and post-program phases which could increase effectiveness.

Practical implications

– Shows critical success factors and specific areas for maximizing leadership-program effectiveness.

Originality/value

– Gives a comprehensive view of which areas to enhance.

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