The purpose was to define different types of cultural experiences, events, activities and interventions that Indigenous people think will improve cultural diversity among probation officers in Canada
Based on interviews with eight Indigenous probation officers in British Columbia, the authors analyzed the results for thematic content, then proposed their framework.
After examining their results, the authors offered five principles to improve recruitment and retention. They were (1) developing competencies to recruit Indigenous people, (2) involving local managers and staff in recruiting, (3) providing support systems after being hired, (4) developing team and cultural values and norms, and (5) recognizing the tasks that Indigenous workers do because of their culture.
The underlying assumption of the research was to encourage cultural multiculturalism by focusing on experiences and events that improve diversity. The open-ended interviews allowed an in-depth exploration of viewpoints and practical solutions.
