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Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 5

Churchyard C. People Management (UK), 27 January 2011, Start page: 18, No. of pages: 4

Interviews Gwyn Burr, Customer Service Director and Colleague Director at Sainsbury’s (UK supermarket chain) about why Sainsbury’s have combined customer services with human resource management, and the contribution that they both make to organizational performance. Reviews the human resource priorities that Sainsbury’s has adopted: career development, training and development and flexible working. Lastly discusses how the human resource department is structured. ISSN: 1358-6297 Reference: 40AG204

Keywords: Human resource management, Sainsbury’s

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