... Purpose – Describes two health and well-being programs that are helping employees at London’s Gatwick airport to get fitter and enjoy a healthier lifestyle. Design/methodology/approach – Explores the reasons for the programs the form they take and the results they have achieved...

... Purpose Provides insight into the three‐year Scottish Ambassadors project, involving BAA (Glasgow) and Glasgow Caledonian University (GCU). Design/methodology/approach Describes how the airport employed tourism students, during their studies, to helping with check‐in procedures...

... UK airport operator BAA plc has undergone two major change‐management programs since it became one of the first publicly owned organizations of its kind be privatized. Human‐resource management has been an important factor in both. The “Freedom to Manage” cultural‐change program, introduced...